A collegue of mine just ran into this error at a customer site. He was about to upgrade a SCSM 2012 SP1 environment to 2012 R2 but had to apply UR2/UR4 first, but when he tried to run the installer, he got an application crash with this error:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: scsm2012_amd64_patchwizard.exe
Problem Signature 02: 7.5.2905.158
Problem Signature 03: 5267ae2a
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 503ef855
Problem Signature 07: 34a5
Problem Signature 08: 1c5
Problem Signature 09: System.IO.IOException
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1053
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We tried various things to sort it out and after some unsuccessful attempts and a bit of searching the web, we found this forum thread:
http://social.technet.microsoft.com/Forums/en-US/b4dea854-3191-4b9a-9aa1-1fbf8b37c077/system-center-service-manager-sp1-update-rollup-2-error?forum=systemcenterservicemanager
Following the advices in the thread we eventually found a way to fix this – run Windows Update and apply the patches! As it turned out, this environment hadn’t been updated for nearly a year (!!) and after running Windows Update the installer worked as expected.
