A new version of the Exchange Connector for Service Manager has been released. This updated version fixes these bugs:
- Exchange Connector sometimes create multiple work items against a single email request.
- Exchange connector gets stuck processing e-mails when large e-mails containing complex HTML formatting are processed.
- Exchange connector fails to process the emails if it contains a ‘.msg’ file as attachment.
- Exchange Connector sometimes consume very high memory (several GBs) when updating Work Items.
- A new User CI is created in CMDB, if an external user (who is not in CMDB) is a To/CC recipient in the email which Exchange Connector processes. With this senders can accidently add new users in the CMDB, if they add any external users in the To/CC of an email which they are sending to the Exchange Connector monitored mailbox. This behavior is now configurable.
- Voting for a Review Activity using the Exchange connector does not update the “VotedBy” field in the Review Activity.
- Exchange Connector adds a new reviewer in the Review Activity when a user who is not in reviewer’s list sends an email to approve/decline that particular Activity.
See this link for more information:
http://www.microsoft.com/en-us/download/details.aspx?id=45291
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I’ve not tried it myself yet, so if you try it out and discover anything unsual, please drop a comment below!
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